Securus Technologies Exposes Global Tel Link

Securus Technologies is an American for-profit prison technology company. It is situated in Dallas, Texas. The company mainly provides civil and criminal justice solutions for public safety, investigation, corrections, and monitoring. Securus Technologies announced that it has received accreditation from the Better Business Bureau (BBP) and received an A+ rating. In the month of May 2015, Securus Technologies announced that it had signed a definitive Stock Purchase Agreement to acquire JPay Inc, which enabled it to digitize payments, communications, education, and entertainment in the correctional space.

Recently reported by PR Newswire, Securus Technology released a report implicating Global Tel Link (GTL) of wrongdoings and integrity breaches. The report helped us gain insight on some of the illegal activities undertaken by Global Tel Link company. Securus America Technologies believes their business mission is to serve their customers with their best interests at heart. The article is a 17-page order by the Louisiana Public Service Commission(PSC)regarding GTL actions when the served at the Louisiana Department of Corrections by providing outbound telecom services.
The investigations into GTL operations found out that GTL programmed to rate calls by higher rates than those permitted under Public Service Commission rate caps. They also discovered that GTL artificially inflated charges to customers by adding additional costs to calls made. GTL was also billing single calls as double calls. Besides, they programmed their clocks in the telephones at the prisons to add 15-36 seconds in each call. As a result of GTL deliberate actions, Louisiana taxpayers were overcharged by GTL almost $1,243,000.
Smith, CEO of Securus Technologies, said on PR Newswire that the potential wrongdoings of GTL had continued since the order by PSC was released 18 years ago. He concluded by stating that the customers need high levels of integrity and such cancerous behaviors exhibited by GTL were only killing the industry.

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